We strive to host inclusive and accessible events that enable individuals of all abilities to fully participate in our programming. For virtual events, live captioning will be provided, and a recording will be sent out within two weeks of the virtual event. We will endeavor to accommodate additional requests where possible; on-site requests cannot be guaranteed.
When registering for an event, please let us know of any accessibility requirements that we should be aware of so we can best help you enjoy the virtual or in-person event. Requirements may include live captioning, ASL interpreters, captioned media or accessible documents from recorded events, requests for the speaker to use a voice amplifying device, accommodations for mobility impairments, and/or dietary restrictions or allergies (including those to strong fragrance and scents).
If you have any feedback, questions or would like to have a conversation about your access needs, please contact us at email@example.com
In-person event registration entitles the participant(s) named on the ticket(s) access to the event. Please bring a copy (paper or digital) of your ticket(s) and a piece of ID with you to check in with VHF staff. Registration is required in advance for all paid events and tickets will not be sold at the event.
If you are not able to attend, an unregistered replacement showing up in your place will not be accepted. Please contact firstname.lastname@example.org no later than 48 hours prior to the event if you are unable to attend and would like to request that someone else attend in your place.
Virtual event registration entitles a participant to access to the live event, as well as access to the virtual event recording for a limited period of time following the event (if the virtual event is being recorded). Sharing of links for virtual events and recordings is strictly prohibited.
Please note that by donation events (such as our virtual Heritage Lunch and Learn series) do not qualify for charitable tax receipts.
For in-person events:
For virtual events:
For physical products:
NOTE: External organizations that offer events in partnership with VHF reserve the right to set their own cancellation policy and may differ from VHF’s standard policy stated above.
Questions About This Policy
If you have a question about this policy, please contact email@example.com
Personal information collected by Vancouver Heritage Foundation (VHF) may include, but not be limited to, the following:
VHF collects personal information in order to:
VHF employees may access the information as is necessary to provide the services and opportunities as outlined in this policy.
Personal information will not be disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law.
VHF stores personal information in a manner that ensures security against unauthorized access, alteration or deletion, at a level commensurate with its sensitivity.
Credit card information is not retained by VHF. Credit card information collected by staff is retained only so as long as it is required for processing payment.
Please note that any unprotected email communication via the Internet is subject to possible loss, interception, or alteration. Consequently, we cannot and are not responsible for any damages you may suffer if you transmit personal information to us via the Internet.
VHF provides links to other web sites. As VHF does not control these sites, we would encourage you to review their individual privacy policies.